This Privacy Policy describes how the 1DOWN5UP platform (hereinafter — "we", "us", "our") collects, uses, and protects your personal information when using our website and services.
1. What Data We Collect
We may collect the following types of data:
- Name and contact details (email, phone) — during registration or when submitting applications
- Data about your activity on the platform — to improve service quality
- Technical information (IP address, browser type, operating system) — for security purposes
- Cookie data — to personalize your experience
2. How We Use Your Data
Your data is used for:
- Providing and improving our services
- Processing training applications and bookings
- Sending notifications related to your bookings
- Analytics and platform improvement
- Ensuring the security of your account
3. Data Protection
We apply modern security measures to protect your data, including encryption, access control, and secure storage. Data is stored on protected servers using Supabase service.
4. Third-Party Data Sharing
We do not sell or share your personal data with third parties, except in cases:
- When necessary to provide the service (e.g., Telegram notifications)
- As required by the legislation of the Republic of Kazakhstan
- With your explicit consent
5. Cookies
We use cookies and similar technologies to ensure proper website operation, analytics (Yandex.Metrika, PostHog), and personalization. You can manage cookies through your browser settings.
6. Your Rights
In accordance with the personal data legislation of the Republic of Kazakhstan, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
7. Contact
For privacy-related questions, you can contact us:
- Telegram: @onedown5up
- City: Astana, Kazakhstan